General FAQs
1. What is Project Editing Help?
Project Editing Help is an academic writing company that offers custom writing, editing, proofreading, correction, data analysis, and finishing services. Our academic and professional services are aimed at helping scholars and students produce high-quality papers and succeed in their academics.
2. How reliable is your service?
Every student is concerned about the reliability of the online firm that he/she is considering to hire services from since one can easily fall victim of online fraud. However, we can assure you that we are reliable by all means. First, we have well-trained professional and qualified writers who handle our clients’ work and which ensures our help is exceptional. Also, all the work is thoroughly checked to ensure that it is free from grammatical errors, typos, and structural mistakes. In addition, we operate on a 24/7 basis which means that no matter how urgent you need writing, editing, review, revising, correction, data analysis, or finishing help, you can be sure that the work will be delivered within the specified time.
3. Why should I pay upfront and how can I be sure that indeed it is not a fraud?
First, we are a service provider with an interest to make and retain clients. Also, there is a money-back guarantee if your work is not delivered or the instructions are not followed. Payment is made upfront to ensure work commitment. Payments cannot be made after delivery to avoid situations where clients fail to pay for the delivered work.
4. Are your services confidential?
Yes, we treat all the information we get from our clients as private and guard their papers against any interference or undue exposure to the public. We do not resell any provided project to other websites or share it with individuals as samples since our services are exclusively custom-tailored to meet each client’s specific needs. The delivered work is also permanently deleted from our database one month upon delivery. No one will find out that you used our services unless you decide to tell them yourself.
5. What are your rates?
The price quote for the service will depend on; Academic level or Service Type, Number of pages/ words involved, and Timeline or urgency. Get a free price quote here.
6. How sure should I be that the corrected project will meet my expectations?
Our firm guarantees a high level of standards for all work done for our clients. Our experts are highly qualified in different fields of specialization and your work is assigned to a writer qualified in your field of study. Our clients are also given the privilege to state the level of qualification for the expert handling their work while placing the order. In addition, we have a recruited team of experts who deal with the quality check to ensure that the high-working standards in our company are always maintained.
7. How do you choose my custom paper writer?
When selecting a writer to handle your paper, we consider the following; 1. your academic level, 2. writer’s experience and educational background, and 3. the availability of the writer to complete the order within the set deadline.
8. Can I choose a writer?
Returning customers may choose the writer who previously handled their papers. Just add the writer’s ID while placing the order. Otherwise, we select the best writer for you.
9. Where are your writers based?
A majority of our writers are based in the United States and Canada. However, we have writers in the UK and Australia. Approximately 98% of our writers are native English speakers.
10. Will I communicate with the writer?
To maintain the confidentiality of your personal details and work, the firm does not allow direct contact between clients and writers. However, you will be in direct communication with the support agent overseeing your order inquiry and processing, and who will ensure the assigned expert deals as required.
11. Can I contact you whenever I need to know about my work?
Yes, we have set up an effective 24/7 online client support system, quick responses to emails, live chat, and phone calls. The support team facilitates professional interaction between our clients and writers. You can also access our custom writing help on round the clock basis.
12. When can I expect my paper?
With us, you actually set your own deadline! We assign the order immediately after receiving your payment and ensure that it is completed within the set deadline. For example, if you place an order at 7.00 P.M. on Tuesday with an urgency of 24 hours, you will receive your custom paper by 7.00 P.M. on Wednesday, the next day. Please make sure to upload all the required documents while placing your order. If additional instructions are added after a writer has already started on the paper, your deadline may be adjusted accordingly. However, we will inform you in case of any changes.
13. How will I receive my paper?
As soon as the editing desk finishes reviewing your paper, we will send it via email. Please keep an eye on your inbox and spam/ junk folder for the delivery email.
14. What should I do if I don’t receive my paper by the deadline?
Kindly contact us immediately on our customer support live-chat, on the message board, or send us an email to [email protected]. Our support staff will carefully review your order and revert within 10 minutes. There are several reasons why you may not receive your paper by the deadline. For example, the email address provided may be wrong or our messages or the delivery email may have gone to your spam/junk folder. Kindly keep an eye on your inbox and spam/ junk folder because we may be waiting for your reply and cannot continue working on the order without your clarification.
15. What if I am not satisfied with my custom paper?
We offer unlimited revisions for a period of one month upon delivery if the instructions are not changed. If you would like to make any changes or edits to your paper, contact our support team and provide them with additional comments and directions. If your work requires significant editing that contradicts the original instructions, you will be asked to pay a rewriting fee, which will be calculated according to the complexity of the work. If you miss the free one-month review window, we will charge a small variance fee for the changes requested.